Members of MileagePlus, United’s frequent flyer program, can be forgiven if they feel like a rug has been pulled out from under them.
As an important reminder, as of February 1 business and first class partner award tickets will cost a whole lot more than they used to, with prices rising 30-70%. This represents the most significant devaluation of United’s frequent flyer program in its entire history. (more…)
Posted on January 22, 2014
Last week we covered how United massively devalued its frequent flyer program by radically increasing the amount of miles needed for partner award tickets (effective February 1, 2014). This mileage devaluation wasn’t the only significant program change United announced. The way certain upgrades work is also changing, and it’s not to the benefit of MileagePlus members. (more…)
Posted on November 11, 2013
Yesterday I wrote about the double miles promotion offered by United Airlines this fall. That was the carrot. We have now been hit with the stick.
Effective February 1, the miles needed to book award tickets are going up. This is standard if unpleasant practice every few years among frequent flyer programs, and it’s called “award inflation.” Typically airlines raise award levels for international tickets 5,000 – 20,000 miles, elite frequent flyers grumble about it for a while, and everyone moves on.
But this time United dropped a surprise nuclear bomb on us. (more…)
Posted on November 5, 2013
This is going to be a controversial post. I know there are some die-hard Delta SkyMiles fans out there. And while I hope they are extracting value from Delta’s program, I’m going to lay out three key reasons why SkyMiles is inferior to the programs run by Alaska, American, United and US Airways. (more…)
Posted on October 15, 2013