Category: American Airlines

Premium passenger wars

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Happy 2015 frequent flyers!

Less than two weeks in, 2015 is shaping up to be a very interesting year for attentive frequent flyers. First, let’s do a brief recap of the seismic changes in 2014: (more…)

How to use (and not use) one-way airfares

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Have you ever tried to book a one-way airfare? Depending on which market you’re looking to travel in, your results likely have been mixed. (more…)

How to fly standby

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It’s Murphy’s Law of Travel: the one time you arrive early for a flight, you end up checked in and through security in less than ten minutes, leaving you hours to sit around the airport. You check your flight’s status on the departure board, and notice that there’s an earlier flight to your destination leaving in 45 minutes. Excitedly, you open up Expert Flyer to see if there are any seats available, and there are! You make a run for the earlier flight’s gate, walk up and ask the agent if she can get you on the earlier departure.


An open letter to American Airlines

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Dear American Airlines:

You were the first airline to introduce a frequent flyer program, in 1981.  As the innovator in this area, customer loyalty is something you understand better than most other airlines.  Your program has been (and remains) among the best available in terms of rewarding loyal frequent flyers for their business.  Personally I miss having Executive Platinum status – no other airline has made me feel as valued and appreciated as AA. (more…)